If you run into questions during installation, you can start by visiting the Elpha Secure Help Center: we've got detailed instructions to get everything up and running.

If you need more hands-on help with our software, you can call on our technical teams — we've got experts to help you over any hurdles you might meet.


Customer Success Team

For technical support questions:

Email: help@elphasecure.com

Phone: (332) 242-6776

In-app chat messenger


Underwriting Team

For policy coverage and underwriting questions:

Email: hello@elphasecure.com

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Security Operations Center

For help with alerts and breaches:

Email: soc@elphasecure.com

Voicemail: +1 (866) 218-9867

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Sales Team

For sales inquiries:

Email: hello@elphasecure.com

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