When your company signs up with Elpha Secure, your administrator will register all employees on the portal. To complete your account setup, you may need to:

  1. Supply (or confirm) your first and last name.

  2. Set a password.

  3. Set a phone number that can receive SMS text messages.

Once we have this information, you'll be able to log into your portal.

Logging into the portal

Follow the link to your portal. Your specific portal may depend on where you're located, but the default for most users will be:


  1. Follow the link to your portal.

  2. Enter your email and password.

  3. Enter the SMS code we send to your phone.

Now you'll be able to see your installed machines and policy details. This is where you'll come to manage your alerts and check on your cybersecurity posture.

Elpha Secure portal home screen showing registered devices.

Portal troubleshooting

If you encounter trouble logging in, you may be trying to log into the wrong portal. Contact us at hello@elphasecure.com and we'll help you get in!

Elpha Secure portal home screen not loading registered devices.

What comes next

Now that you have access to your portal, begin the Elpha Secure software installation to keep your device, records, and your business safe from whatever cyber threats may surface. Choose your operating system below for instructions on how to install your new cybersecurity software:

If you need to reset any information or have any questions, please reach out to our support team via our in-app chat or one of the options below:

Phone: (332) 242-6776

Support: help@elphasecure.com

Sales: hello@elphasecure.com

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